As businesses continue to adapt to the changing landscape of the modern economy, many are turning to new technologies to improve efficiency and stay competitive. One such technology that has become increasingly popular in recent years is the IP-PABX system. An IP-PABX (Private Automatic Branch Exchange) is a type of telephone system that allows businesses […]
Customer relation is a crucial aspect of any business, but it is often overlooked and can lead to the downfall of even the most promising companies. At Delaphone Limited, we understand the importance of making customers feel content with their purchases and strive to provide practical solutions to help businesses deliver top-notch products and services. […]
At Delaphone, we’re the go-to provider for all your IP-PABX and call center needs in Ghana. And with our top-of-the-line call center software, we make it easy for businesses of all sizes to manage their customer interactions and improve their operations. Our call center software is flexible and scalable, so it can grow with your […]
In a fast digital world, it is imperative to establish distinctive and individualized liaisons with customers to create retentive bonds. A dependable call centre solution or service is of dire importance in providing a worthwhile customer service experience. Case Study Let me recount the story of Mr. Kwao, a new customer at Hermit Bank, gingerly losing […]
“Dear customer, good news for you! Dial…” I can bet you receive a message of this sort at least once or twice a week. You may wonder how these messages are sent considering the millions of subscribers these telecommunication companies have. How are they able to sustain the frequent delivery of these messages while keeping […]
