CPAAS Privacy Policy
Our CPAAS platform values your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you use our Communication Platform as a Service (CPAAS).
Information We Collect
Personal Data
We may collect the following personal data from you:
- Contact Information: Name, email address and phone number
- Account Information: Username, password, and other registration details.
- Payment Information: Credit card details and billing information.
Usage Data
We automatically collect certain information about your interactions with our platform, including:
- Log Data: IP address, browser type, operating system, access times, and pages viewed.
- Device Data: Information about the device you use to access our platform.
- Usage Details: Communication logs, message content and other service-related data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us to:
- Remember your preferences and settings.
- Understand how you use our services.
- Improve our platform and services.
How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our services.
- To manage your account and provide customer support.
- To process transactions and send related information.
- To communicate with you about updates, promotions, and news.
- To monitor and analyze usage and trends to improve our services.
- To detect, prevent, and address technical issues and security threats.
How We Share Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may share your data with third-party service providers to perform tasks on our behalf, such as payment processing, data analysis, and email delivery.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of your personal data.
- Correction: You can request the correction of inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data.
- Restriction: You can request the restriction of processing your data.
- Objection: You can object to the processing of your data.
- Portability: You can request to transfer your data to another service provider.
To exercise these rights, please contact us at support@delaphonegh.com.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
DELAPHONE LIMITED, ACCRA GHANA
August 2023